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Free tool

Med Spa Profitability Gap Calculator

Small percentage gaps become large dollar numbers. Enter your figures and a reference point for each driver to see what the gap is worth in a year. No email required.

One point of revenue: $20,000

Used only for the utilization gap.

Value the services actually delivered at their menu prices, before discounts. Exclude retail. Used only for pricing leakage.

Product cost (COGS)

Product and supplies consumed plus retail cost of goods, as a % of total revenue.

Total labor

All staff compensation plus employer payroll taxes, as a % of total revenue.

Realized-price leakage

Discounts, comps, and promotions as a % of the menu-price value of services delivered.

Provider utilization

Booked treatment hours as a % of paid provider hours. Measured against provider payroll.

Reference values default to round illustrative figures, not survey benchmarks. Replace them with a reference you trust for a practice like yours. Nothing you enter leaves your browser.

Benchmark exposure

The dollar size of each gap against your reference points.

These figures identify areas worth investigating. They are not estimates of guaranteed savings or recoverable profit. These figures show where a gap may exist, not what can be recovered. Service mix, geography, staffing model, and accounting classification can explain some or all of it. Driver exposures can overlap and must not be added together. Diagnosis determines what's actually driving it and how much is controllable.

Want to know what is actually driving the numbers?

Request a Strategy Call

How to read it

Exposure is where the question starts.

A gap against a reference point says a problem may exist. It does not say how much of it is fixable. Service mix, geography, staffing model, and how costs are classified can explain some or all of it.

  1. 01

    Benchmark exposure

    What this calculator shows: the dollar size of a gap between your numbers and a reference point.

  2. 02

    Addressable opportunity

    The part of that gap caused by factors the practice can control. It takes a diagnosis to know.

  3. 03

    Recoverable impact

    A conservative estimate of what specific changes could realistically recover. It is only set during engagement work, never by a calculator.

Definitions

What each number means

Comparisons only work when both numbers use the same definition. These are the definitions this calculator assumes.

Cost of goods sold as % of total revenue
Product and supply cost consumed in treatments plus cost of retail products sold (including waste and expired product written off)÷Total net revenue
Total payroll as % of total revenue
All staff compensation (provider and administrative wages, commission, bonuses) plus employer payroll taxes÷Total net revenue (services plus retail, after discounts and refunds)Report provider and administrative payroll separately as well; the total alone hides where labor is drifting.
Realized-price leakage
Menu-price value of services delivered minus revenue actually collected for them (discounts, comps, promotions, package and membership pricing below menu)÷Menu-price value of services deliveredMeasures how far realized pricing sits below the published menu.
Provider utilization
Hours providers spend in booked, completed treatment time÷Hours providers are paid to be available for treatment

The number is the start of the question, not the answer.

A Strategy Call is where we look at what is behind a gap like this in your practice, and whether it is worth diagnosing.